The Seven Commandments for Great deskon Hosting

The Seven Commandments for Great deskon Hosting

To maximize your deskon success, our advice for you is to follow these simple recommendations. They summarize our experience in workspace hosting and have worked well for many hosts.

 

1 – Be Responsive

Respond to guest requests quickly and professionally. This is a crucial key to starting great conversations and increasing conversions. It also increases your chances to receive positive feedback.

 

2 – Be Honest

Always be transparent and give the complete picture when describing your service to guests. Let people know about your listing as accurately as possible. Everyone values honesty, which will reflect positively on your business. If you hide key points in your offering, it will sure to bite you later.

 

3 – Keep it Clean

Keep your workspace tidy to impress guests and flourish your reputation.

As we all know, first impressions last. How do you imagine your guests feel walking into a clean, tidy office versus one cluttered with boxes, cords, paper and old equipment? The answer is obvious.

 

4 – Be Kind

Simply treat your guests the way you want to be treated. Help them feel right at home when hosting them. Feel your guests. If they are the friendly chatty type, by all means, chat with them. If on the other hand, they are the lone wolf type, respect their privacy and let them work without interruptions.

 

5 – Be Punctual

Don’t be late. Just imagine how frustrating it is for your guests to be waiting outside the premise until you show up.

 

6 – Avoid Cancellations

Think about it. Your guests made travel plans and they rely on you to keep your word so they can have a place to work. Do everything in your power to avoid canceling reservations. If you must, communicate it with the guest and explain the situation.

 

7 – Go The Extra Mile

Always deliver more than expected, never less. It could be as a simple tea kettle with some cookies, or fresh lemonade or some fruits. If you can, add some plants or flowers to the working environment. Anything that will show your guests that you care and appreciate the trust they gave in you. If your guests need a few more minutes at the end of the day, do the effort and let them. The positive feedback and mouth to mouth reputation are very valuable to you.

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